How can we help you today?

ARIVE Intro 4

• What Is ARIVE?
• Who Can Sign Up for ARIVE?
• What Are the Costs for ARIVE?
• ARIVE Lenders & PPE Management

Getting Started 4

• New User Onboarding Guide
• Training Resources
• Contact Support
• Set Up Your Contract Processing Account

General FAQ 12

• Migrate Data from Your Old LOS
• Transfer Account to New Broker
• Which Wholesale Lenders Are Integrated with ARIVE?
• Which Credit Vendors Are Supported in ARIVE?
• Can I Run AUS in ARIVE?

See all 12 articles

2025 Release Notes 7

• ARIVE Release Notes - v2025.7.0.0
• ARIVE Release Notes - v2025.6.0.0
• ARIVE Release Notes - v2025.5.0.0
• ARIVE Release Notes - v2025.4.0.0
• ARIVE Release Notes - v2025.3.0.0

See all 7 articles

2024 Release Notes 11

• ARIVE Release Notes - v2024.10.0.0
• ARIVE Release Notes - v2024.9.0.0
• ARIVE Release Notes - v2024.8.0.0
• ARIVE Release Notes - v2024.7.0.0
• ARIVE Release Notes - v2024.6.0.0

See all 11 articles

Application Data 4

• Add Earnest Money Deposit (EMD)
• Add Purchase Credits
• Add Seller Credit
• DTI Troubleshooting Guide

AUS 5

• AUS Troubleshooting Guide
• Credential Get Inst Name Error
• Fannie Mae Credentials Error: User Not Authenticated
• Loan Amount Exceeds the FHA Maximum Loan Calculation
• VA Co-Borrowers Are Not Married

Billing 1

• Payment Errors

POS (Borrower Portal) 4

• Which Loan Officer Receives a Loan from the POS?
• Invite Borrowers to the Borrower Portal (POS)
• Test the Borrower Experience
• Avoid Triggering of TRID Disclosures Prior to Selection of a Property

Branch Settings 0

Client Needs, Documents, & Forms 10

• Customize the Pre-Approval Letter
• Submit Documents to Lenders
• Generate Documents & Forms
• Generate a Pre-Approval Letter
• Generate the 1003 Application

See all 10 articles

Closing Costs 3

• How do I fix "SmartFees connection is not available at this time"?
• Qualified Mortgage (QM) Test
• SmartFees Login

Company Settings 29

• Company Settings
• Updating Your Organization Info
• Customizing Your LOS, POS, & Real Estate Agent Portal Login URLs
• Entering Company State Licenses
• Add Lenders

See all 29 articles

Contacts & Leads 2

• Import Contacts and Leads
• Import Business Contacts

Contract Processing 0

Credit 4

• Order Credit Report
• Reissue Credit Report
• Split or Merge Borrower 1003s & Credit Reports
• UWM-Credco Credentials

Email & SMS Text 5

• Borrower Reminder Settings - Applications & Client Needs
• Email, Phone, & Text Buttons Configuration
• SMS Tracking
• Email Tracking & Email Logs
• Email Error - Invalid Grant

eSign 3

• Create eSign Client Need
• eSign Certificate
• eSigning Configuration

Lender Registration 2

• What is Loan Registration?
• Loan Registration Troubleshooting Guide

Loan Origination System (LOS) 8

• Assign Contract Processors to a Loan
• Bulk Import MISMO 3.4 Files
• Change Loan Status
• Create a New Loan File
• Import 3.2 & 3.4 Files

See all 8 articles

Login & Multi-Factor Authentication 13

• Set Your Password
• Set Up Your MFA
• Reset or Change MFA (Multi-Factor Authentication)
• Change Login Email Address
• Login Troubleshooting

See all 13 articles

Non-Delegated 3

• Change the Industry Channel of a Loan
• Non-Del - Funding & Revenue
• Flood Certificate Order

Products & Pricing Engine (PPE) 7

• Integrated Lenders
• Price a Loan
• Set Rate Alerts
• Change Points (Lender Credit or Discount) with Manual Lender Products
• Compare Different Loan Scenarios

See all 7 articles

Realtor Portal 3

• Create Real Estate Agent/Realtor Co-Branded Application Link
• Invite Realtors / Real Estate Agents to the Real Estate Agent Portal
• Using the Realtor / Real Estate Agent Portal

Reports 2

• Generate Call Reports (MCR)
• Generate Pipeline Reports

User Settings 12

• User Settings
• Updating Your Personal Info
• Entering Individual State Licenses
• Entering Your Personal Credit & AUS Credentials
• Integrate with the UWM Portal

See all 12 articles

2023 Release Notes 24

• ARIVE Release Notes - v8.8.0
• ARIVE Release Notes - v8.6.0
• ARIVE Release Notes - v8.4.0
• ARIVE Release Notes - v8.2.0
• ARIVE Release Notes - v8.0.0

See all 24 articles

2022 Release Notes 14

• ARIVE Release Notes - v6.4
• ARIVE Release Notes - v6.2
• ARIVE Release Notes - v6.0
• ARIVE Release Notes - v5.8
• ARIVE Release Notes - v5.6

See all 14 articles

2021 Release Notes 19

• ARIVE Release Notes - v3.6
• ARIVE Release Notes - v3.4
• ARIVE.Next Release Notes - v3.0
• ARIVE.Next Release Notes - v2.94
• ARIVE.Next Release Notes - v2.92

See all 19 articles

2020 Release Notes 7

• ARIVE.Next Release Notes - v1.47
• ARIVE.Next Release Notes - v1.46
• ARIVE.Next Release Notes - v1.45
• ARIVE.Next Release Notes - v1.40
• ARIVE.Next Release Notes - v1.35

See all 7 articles