General FAQ

Frequently Asked Questions

Setting up Your MFA
When your account is first created, whether with a new Company account or just a new User account in an existing company, you should receive an email almost...
Thu, 1 Dec, 2022 at 12:09 PM
How does ARIVE protect Consumer private data?
ARIVE value's the privacy of Borrowers' personal data and actively works to protect such data in multiple ways.  1. ARIVE platform application...
Fri, 10 Dec, 2021 at 3:44 PM
Which Wholesale Lenders are Integrated with ARIVE?
The following wholesale lenders are integrated with ARIVE, allowing for seamless submission of loan data to the appropriate TPO portal through ARIVE's ...
Wed, 19 Oct, 2022 at 9:56 PM
Which Credit Vendors are Supported?
The following credit vendors are supported in ARIVE, click the name to visit their website: Advantage Credit Advantage Credit Bureau Advantage Credit, I...
Wed, 16 Nov, 2022 at 10:39 AM
How Do I Fix the "Something Went Wrong" Error for Multi-Factor Authentication?
Occasionally, it's possible to run into the following error when trying to log into ARIVE: When this occurs it's usually due to a time misma...
Tue, 21 Jun, 2022 at 10:59 PM
Can I Run AUS in Arive?
Arive fully supports and seamlessly integrates with Fannie Mae's DO (https://desktoporiginator.fanniemae.com) and Freddie Mac's LPA (https://las...
Fri, 19 Feb, 2021 at 2:47 PM
What CRM Integrations are Available? (Zapier Support)
We support integrations with CRMs, LeadGen, and other third-party systems via Zapier. Currently, the information communicable through Zapier includes: N...
Tue, 6 Sep, 2022 at 5:23 AM
Does ARIVE Support Mobile and Tablet Devices?
Yes, the LOS, POS, and PPE are fully supported on mobile browsers!  You can send pre-approvals from your phone, just like your clients can upload documents ...
Mon, 31 Oct, 2022 at 10:09 AM
Non-Del Plan Features
ARIVE's Non-Del plan includes the following features: MERS Min Generation Automatic Non-Del pricing with Integrated Lenders for loans set as Non-Del...
Tue, 13 Sep, 2022 at 10:48 AM
How can I get support?
ARIVE offers the following primary support channels: Chat - This is by far the fastest and most efficient way to get support. If you have a question that ...
Wed, 11 Jan, 2023 at 12:58 PM