General FAQ

Frequently Asked Questions

Migrate Data from Your Old LOS
Moving your pipeline out of your old LOS and into ARIVE is a manual process on both ends. You will need to download your 3.2/3.4 files out of your old LOS a...
Wed, 30 Oct, 2024 at 1:18 PM
Transfer Account to New Broker
Moving from one Company account in ARIVE to another. Currently, the system is not capable of moving a user account from one company to another. If you ...
Fri, 18 Oct, 2024 at 6:39 AM
Which Wholesale Lenders Are Integrated with ARIVE?
The following wholesale lenders are integrated with ARIVE, allowing for seamless submission of loan data to the appropriate TPO portal through ARIVE's l...
Mon, 4 Nov, 2024 at 7:51 AM
Which Credit Vendors Are Supported in ARIVE?
The following Credit Vendors are currently supported in ARIVE Advantage Credit Advantage Credit Bureau Advantage Credit, Inc. by Credit Interlink Advan...
Thu, 22 Aug, 2024 at 1:34 PM
Can I Run AUS in ARIVE?
Yes you can! ARIVE fully supports both Fannie Mae DO and Freddie Mac LPA. Before using AUS in ARIVE, you must have pulled credit in ARIVE and applie...
Mon, 10 Jun, 2024 at 1:55 PM
Billing FAQ
What does ARIVE cost? All ARIVE subscriptions are paid on a per-user basis. The cost per user depends on the Subscription Plan, and the Seat Types of the u...
Fri, 11 Oct, 2024 at 12:14 PM
Non-Del Plan Features
See: Our Pricing page for pricing information ARIVE's Non-Del plan includes the following features: MERS Min Generation Automatic Non-Del pricing...
Fri, 11 Oct, 2024 at 12:23 PM
Broker Pro Plan Features
Broker Pro includes several premium features in addition to all features of Broker Core. See: Our Pricing page for pricing information ARIVE eSign: T...
Fri, 11 Oct, 2024 at 12:24 PM
Contract Processor Accounts
There are two different account types in ARIVE that Processors can use. Processor - User in a Brokerage's Company Account Processors can be added ...
Fri, 18 Oct, 2024 at 6:33 AM
Which Settings Are Customizable Where?
Note: The User Settings column details settings available for users with Loan Officer roles. A user who is not an L.O. will only see some of them. Com...
Thu, 22 Aug, 2024 at 1:50 PM