In the Licenses tab of your Company Settings, you will enter your Company State Licenses. This is an important step, as if you don't have a license entered for a state, anyone applying for a loan on a subject property within that state will receive an alert in the POS that you are not licensed in that state.

To enter a state license, click the + License button. You will then be prompted to enter the License #, License State, the year that the license is valid through, and check the box that says "Authorized to Conduct Business?"

You can edit existing licenses by clicking the pencil icon to the right on the appropriate row.  Similarly, you can delete a license by clicking the associated trashcan icon.

Some states may not require an company license. If this is the case, please enter one anyway, with "0" or "n/a" as the License #.

Note: Individual State Licenses need to be entered by each user in their User Settings, Company State Licenses must be entered by the Company Admin in the Company Settings, and (for users in a branch) Branch State Licenses must be entered by the Branch Admin in the Branch Settings. The "Not licensed in this state" message will appear if a state license is missing from (or expired in) any of these places.

If your Company State Licenses are entered correctly and the "Not licensed" message is continuing to appear, please ensure that the user has their Individual State Licenses entered and up to date in their User Settings > Licenses (and if they are in a branch, also confirm the Branch Settings > Licenses are entered correctly).

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