When your account is first created, whether with a new Company account or just a new User account in an existing company, you should receive an email almost...

Due to the sensitive nature of customer data inevitably contained in LOS systems, all users are required to set up Multi-Factor Authentication. When set...

You can easily change your preferred login multi-factor authentication method for your ARIVE login.  1. Under the Login button, click Reset MFA.  ...

The email address associated with your user account can be found by clicking on your profile icon or navigating to profile icon > User Settings > Pers...

How to get logged in when you are encountering a problem. There are several different problems that could be encountered when logging in. If you are get...

You will get the below screen when you are not using the correct LOS URL (login link) to login with ARIVE.   Each organization has their own unique ...

Typically this is caused by a time mismatch between your computer and the mobile device where you receive your MFA code. If the time on the devices ...

  Typically this is caused by either the wrong login URL being used or cached browser data confusing the system, most often resulting from having recently ...

This is caused by too many failed login attempts. Solution: First and foremost, make sure that you are using your company login URL (ending in .myari...

This can be caused by a variety of different reasons. Solution: First, clear your browser cache and cookies (making sure to set the time period to Al...