Credit reports can be reissued and imported by all supported credit vendors. Find a list of currently supported credit vendors linked below. 


Which Credit Vendors Are Supported in ARIVE?



1. Navigate to your loan > Loan & Property Info (or Borrower Info).



2. In the upper right corner, click Order Credit

The Order Credit button appears in Loan & Property Info and Borrower Info



3. Select the borrower or borrower pair by clicking the checkbox



4. Click the Your credit accounts dropdown and select the credit vendor. 



5. Select Re-issue Credit and enter your credit order ID.

Generally, the credit order ID is at the top of the credit report. If you are unsure of the credit order ID, reach out to your credit vendor directly to confirm or acquire the credit order ID. 



6. Click the Select how to import liabilities dropdown and select the preferred liability import option.


Liability Import Options

  • Merge Current Liabilities with Credit Report Liabilities
  • Don't Merge Credit Report Liabilities
  • Override Current Liabilities with Credit Report Liabilities



7. If your credit vendor requires or offers the option, you can select Pay by Credit Card


A popup screen will appear where you can add your credit card information. 


  1. Enter the required information.
  2. Select the checkbox next to I have the required authorization to use this credit card.
  3. Click Save. 



8. Click Reissue Credit