The eSign Certificate is a digital certificate containing the details around an eSign event, such as: time, date, signer, document signed, eSign status, etc. 

If you need your DocuSign eSign Certificate, you will need to log in with DocuSign and locate it within your DocuSign account. Reach out to DocuSign Support for questions about the DocuSign eSign Certificate.

The ARIVE eSign Certificate can be located from the Client Need eSign request.

1. Navigate to your loan > Client Needs > Getting Signatures. 

2. Click the ... button to the right of the Client Need eSign item. 

3. Click Download Certificate to download the PDF certificate to your device.

All timestamps in the eSign Certificate are in Coordinated Universal Time (UTC). 

4. Click View History to view the eSign history.

You'll have an option to print the history using the Print button in the upper right.