Upon receiving the above error message when logging in, please do the following steps:
Go to your computer's Settings > Date & Time > turn off Set Time Automatically > then turn back on.
Mac:
Windows:
After doing this, you should be able to login successfully.
- However, if you continue to have issues, please confirm that you are using the correct login URL for your company.
- This can be found under:
Admin's Company Settings > Organization Info> Domain Settings
- Also, confirm the correct email address is entered when logging in. If you're having a problem remembering your password, proceed to reset.
How to reset your MFA device: https://support.arive.com/support/solutions/articles/61000273169-trouble-logging-in-not-receiving-mfa-code