Self Paid subscriptions.
If your Company Admin has set you to Self Paid, you are required to purchase your subscription from your User Settings > My Plan and Billing screen.
Purchasing a Self Paid Subscription
When you go to your My Plan and Billing screen, you will be prompted to select your plan, choose between Annual and Monthly billing, enter your method of payment, and complete your purchase.
The plans you can choose from depend on your Company account's settings. If your company is Non-Del, you can select the Non-Del subscription plan. If your company has elected to require all users to have Non-Del subscriptions, you will only be able to select the Non-Del subscription plan.
Important: You cannot work on Non-Del loans without a Non-Del subscription
The two seat types are Originator and Support.
- Originator is for LOs who will be assigned to loan files as the Originator.
- Support is for LOAs, Processors, and anyone else who will not be the Originator on loan files.
Once you purchase a subscription, it will renew automatically unless cancelled. In the event that your Company Admin deactivates or deletes your account, your Self Paid subscription will be automatically cancelled. All subscription payments are non-refundable.
Upgrading to Broker Pro
To purchase our Broker Pro subscription, purchase the Broker subscription and then click the gold Upgrade button in the upper right corner of ARIVE.
Purchasing Seats at the Company Level
Users can also be set to Company Paid to use a subscription purchased by the company.
See: Purchasing Seats at the Company Level
See: What are the Costs for ARIVE?