Self Paid subscriptions.

If your Company Admin has set you to Self Paid, you are required to purchase your subscription from your User Settings > My Plan and Billing screen.

Purchasing a Self Paid Subscription

When you go to your My Plan and Billing screen, you will be prompted to select your plan, choose between Annual and Monthly billing, enter your method of payment, and complete your purchase.

The plans you can choose from depend on your Company account's settings. If your company is Non-Del, you can select the Non-Del subscription plan. If your company has elected to require all users to have Non-Del subscriptions, you will only be able to select the Non-Del subscription plan.

Important: You cannot work on Non-Del loans without a Non-Del subscription

The two seat types are Regular and Occasional.

  • Regular is for LOs who will be assigned to loan files as the Originator.
  • Occasional is for LOAs, Processors, and anyone else who will not be the Originator on loan files.
    • Occasional seats are currently available for use by very-low-volume Loan Originators, with the limitation that they can only be the Originator on a maximum of two active loan files at any given time (including pre-approvals and new applications).

Once you purchase a subscription, it will renew automatically unless cancelled. In the event that your Company Admin deactivates or deletes your account, your Self Paid subscription will be automatically cancelled. All subscription payments are non-refundable.

Upgrading to Broker Pro

To purchase our Broker Pro subscription, purchase the Broker subscription and then click the gold Upgrade button in the upper right corner of ARIVE.

Purchasing Seats at the Company Level

Users can also be set to Company Paid to use a subscription purchased by the company.

See: Purchasing Seats at the Company Level

See: What are the Costs for ARIVE?