To add users to an existing Loan File, go into the Setup & Contacts tab. Under File Contacts, click Select Team to add other users from within your company, or click Manage CP to select a Contract Processor.
Note: For assigning users when creating a loan, see our support article Creating a New Loan File
The list of available contacts is sorted first with your Team, then your Branch, then your other branches. Check the box to assign a user to the loan, and click the star to assign them as the primary.
Note: If you are a loan officer, you can set a team so your processor and loan officer assistant are assigned automatically! See our support article Setting a Team to Automatically Assign Processors and LOAs