As a Company Admin, there are three different URLs that you can customize:
- Your company LOS login URL
- Your company POS URL (which in turn affects all of your LOs personal POS URLs)
- Your company's Realtor Portal login URL
LOS URL
Your company's LOS login URL is used by you and all of your users to log into ARIVE. This can be customized in your Company Settings > Organization Info, in the Domain Settings section.
The default LOS URL for any company is https://[COMPANYNMLSNUMBER].myarive.com
The section in red is customizable by clicking the Edit button. Be aware that when you make a change to this, the old URL will stop working immediately. Make sure that you notify all of your users to update their bookmarks, as they will not be able to log into ARIVE through the old URL.
POS URL
Your company's POS URL, aka the Borrower Portal URL or Application URL, is where borrowers create accounts and log in to submit loan applications and to respond to client needs. This can be customized in your Company Settings > POS App Config, in the Domain Settings section.
The default POS URL for any company is https://[COMPANYNMLSNUMBER].my1003app.com
The section in red is customizable by clicking the Edit button. Be aware that when you make a change to this, the old URL will stop working immediately. Make sure that you notify your borrowers of the updated URL they will need to use to log into the Borrower Portal.
You are also able to customize the POS URL for a Branch to be different from the main company's POS URL. This is done in the Branch Settings > POS App Config. By default, Use Parent Url will be turned on, you'll need to turn it off to customize the branch POS URL.
Each LO also has their own personal POS URL, which is the main company POS URL (or their branch's POS URL, if they are in a branch and it's POS URL is customized), with a / at the end followed by the LO's personal NMLS number, and then /register (which makes the link go to the Create Account screen instead of the Log In screen) i.e. https://345.my1003app.com/334455/register Be aware that changing the main company POS URL will also correspondingly change all LOs personal POS URLs.
For more information on personal POS URLs, see our support article Which Loan Officer Receives a Loan from the POS?
Realtor Portal URL
Your company's Realtor Portal URL is the URL that your Realtor partners you have invited will use to log into the Real Estate Agent / Realtor Portal.
The default Realtor Portal URL for any company is https://[COMPANYNMLSNUMBER].myagentloans.com
The section in red is customizable by clicking the Edit button. Be aware that when you make a change to this, the old URL will stop working immediately.
For more information on the Realtor Portal, see our support articles Inviting Agents to the Realtor Portal and Using the Realtor Portal.