How it Works

Company Admins purchase the Company level subscription through the Company Settings > Plans and Billing screen. Once seats are purchased on this subscription, active users who are Company Paid will use those seats automatically. Every user who is set to Company Paid needs a seat on the Company subscription

For pricing information, see our pricing page and this support article What are the Costs for ARIVE?

Purchasing Seats for the First Time

When you go to your Plans and Billing screen, you will be prompted to select your plan, enter your method of payment, and complete the purchase.

The number of seats will automatically populate to match your current number of users. You can use the + button to add more seats if you plan to add more users in the immediate future.

Once you purchase your subscription, it will renew automatically unless cancelled by email to

Adding and Removing Seats

You can adjust the number of seats on your Company Subscription at any time by clicking Change Plan. You need to add seats before you can add Company Paid users. Likewise, to remove seats from your Company Paid plan you would need to Delete/Deactivate the users occupying those seats first (or switch them to Self Paid).

When removing seats from a Company Paid subscription, you get a prorated credit to your account based on how much unused time you had already paid for on the seat, per where you are in your billing cycle. Likewise, when adding seats to a Company Paid subscription you pay up front at a prorated rate depending on where you are in your billing cycle.

Purchasing Self-Paid Seats

Users can also be set to Self Paid and purchase their own subscriptions. For more info, see this support article Purchasing Seats at the Self-Paid Level